SUMMARY OF QUALIFICATIONS
- Three years experience in business administration, marketing and export management
- Developed marketing plans for new export opportunities
- B. A. Degree in Economics
- Working knowledge of Microsoft Word and Excel
- Highly motivated, creative and enjoy working independently or as part of a team
- Fluent in English, French and Romanian
- Willing to accept an entry level position

PROFESSIONAL EXPERIENCE
Marketing and Promotion Coordinator 1997-1998
XYZ General Import Export Limited, XYZ - Holding company for bottlers /distributors of alcoholic beverages, soft drinks and mineral water with exports to Central and Eastern Europe
- Conducted market research and developed marketing strategies in order to launch direct export operations in XYZ
- Analyzed data and prepared standard and customized reports using Excel
- Assisted in negotiations with foreign clients and prepared contracts
- Liaised with XYZ Consulate in XYZ and XYZ Chamber of Commerce and Industry in order to identify applicable product legislation
- Supervised four clerks in data collection and project management
- Prepared invoices, tracked sales and maintained databaseAdvertising and Export Coordinator 1995-1997
XYZ Inc., XYZ - Manufacturer of kitchen stoves, toaster ovens and accessories including exports to Germany, Italy, Hungary, Russia and the Middle Eas
- Performed market research and presented reports identifying new export opportunities
- Analyzed prospective markets (country risk, competition)
- Assisted in editing the product catalogues, brochures and pamphlets for advertising on external marketsEDUCATION
Bachelor’s Degree in Economics 1992-1997
Major in International Economic Relations
Western University, XYZ
Graduating Thesis: "Marketing Strategies for Construction Supports for Export Markets"XYZ Ministry of Education - Full Scholarship 1996
XYZ, AustriaAttended International Summer School providing intensive courses in:
Small Business and Entrepreneurship
Retail MarketingADDITIONAL TRAINING
XYZ Program,Waterloo,Ontario Present
A job search program for new Canadians PERSONAL INTERESTS
Reading, Traveling, Internet, Fitness

REFERENCES AVAILABLE UPON REQUEST

SUMMARY OF QUALIFICATIONS

• Highly reliable self-starter, experience in retail stores, bookkeeping and general office support• Solid knowledge of Data Base Systems, Spreadsheets and Word Processing• Typing speed of 45 words per minute• Well organized, strong in problem solving and people-oriented attitude

• Reliable, able to learn quickly and work effectively in collaboration with others

RELEVANT SKILLS AND EXPERIENCE
ADMINISTRATIVE

• Oversaw and performed bookkeeping and accounting duties for a construction company• Processed and balanced daily transactions and reconciled them with the total sales• Performed other related clerical duties, such as typing, maintaining filing and record systems, completing reports and answering customers’ inquiries

• Maintained continuous relationship with banking institutions

RETAIL SALES

• Prepared merchandise for sale, displayed items and made recommendations to customers• Planned and organized intake of goods and prepared sales transactions • Accepted cheques and cash payments and operated automated cash register

• Monitored and recorded all sales transactions

CUSTOMER SERVICE

• Provided information and orientation to customers in a retail and restaurant environment• Served customers in an efficient, patient and polite manner, ensuring satisfaction through attention to details• Handled customers’ complaints and inquiries and addressed them promptly

• Developed loyal customer base that resulted in repeat business

WORK HISTORY
Salad Maker 1997-present
XYZ Restaurant, Waterloo

Financial Supervisor 1996-1997
XYZRetail Sales Person 1995-1996
XYZEDUCATION
Computer courses: Word Perfect and Data Processing, 1997-1998
XYZ, WaterlooBachelor Degree in Business Administration, 1987-1991
Major in Marketing, University of XYZHigh School Diploma 1983-1987
XYZ

REFERENCES AVAILABLE UPON REQUEST

13 years' experience as secretary/bookkeeper
Experience in processing tax remittances, handling accounts payable/receivable and preparing bills and invoices
Computer skills: MS Word, MS Excel, Windows 95
Team worker, confident
Good communication skills

 

Work History
Bookkeeper, 1994-1997
Handled accounts payable/receivable
Prepared payroll for up to 15 employees
Handled banking, bank reconciliation, tax remittances, and journal keeping
Prepared correspondence, managed files, and oversaw receptionAccounting Assistant, 1984-1991
Kept personnel files
Handled payroll records for up to 300 employees
Made up bills and invoices and handled accounts payable/receivable

Education History

Skills Unlimited, XYZ, Waterloo, 2000
Certified Blackjack/Mini Baccarat Dealer, XYZ Casino Gaming School, Niagara Falls, 1999
Advanced English as a Second Language, Winnipeg, 1999
MS Word, Windows 95, 1996
High School Diploma, Accounting Major, 1981

References available upon request